EA SUPPORT HELP PLS
I was on hold for an hour with EA today and finally got through and apparently couldn't hear me at all so they hung up on me. I called a mate to make sure my microphone was working and it worked perf...
Forum Discussion
@Wingmannedbro Are you serious? I can prove identity of the account with an insane amount of evidence. I own the PlayStation linked. I can prove identity of the card linked. I can log into the email linked as well as the account itself?? So how can you say I'm stealing someone's account lmao. All I'm trying to do is get in contact with EA and I haven't been able to do so at all. The email linked is my old uni email which got deactivated but I got in contact with them and they have activated it for a week so I have a week to get in touch with EA but so far they've literally dodged me at all costs lol their phone support was actually horrible
You're contradicting yourself pretty badly here. You claimed originally you cannot receive the e-mail, but now you claim that you do, and have it re-activated for a week.
A lot about this story doesn't make sense, and a playstation, or payment card credentials are not valid proofs of account ownership.
Ok you're a troll lmao. I mean if there's a credit card linked to the account and I can prove I own it why would the card be on there if I didn't own it? Also I said the confirmation email isn't sending through? I click send verification email and nothing comes through to the email account ? Understand? I said I can't get sent the confirmation email. Not I can't get into the email account lol.
Oh wait, I see what you mean, your phrasing there was a tad ambiguous
"The email verification won't send to my email so I can't change anything on my account."
That can be read as "the email verification won't send to MY email [someone else's]"
I'd say try opening an online ticket before even attempting a call, generally speaking this yields better results, meanwhile, make sure to change your account's email address to a permanent address you own, instead of your old uni account, and give sending the email verification another try.
In case you're actually AT university grounds, or on any public internet, things may get firewalled, and worse, public internet like on a campus is very vulnerable, cheap programs can allow basically anyone to intercept data.
So make sure to do this on a more secure home network.
Good luck. @caughtintheact
P.s. this forums top author isn't trolling.
- @Wingmannedbro Ohhh I see. Hey man that's my bad yeah sorry. I see how that was worded poorly haha oops. I did actually create a ticket but they resolved it without even replying. So I'm at a loss for everything now and don't know what to do
