EA wrongful ban wave to non cheaters
Hey everyone,
Apologies as English is not my first language.
I’m making this post to see how many other ordinary, casual players got caught up in a false-positive ban wave. My account was permanently banned on 20th of May for "Gameplay Enhancement," and despite submitting multiple appeals, I am stuck in an endless loop of receiving the exact same automated bot responses denying my claim.
To be completely transparent, here is my situation:
- My Setup: 100% clean, vanilla PC environment. No background macro software, no third-party overlay tools, and absolutely no cheats.
- My Stats: I am a completely average player. My lifetime peak rank is Platinum 3. I play purely on *bleep* skill, and my performance logs easily back this up—I am simply not good enough at this game to warrant a "gameplay enhancement" flag.
- Account Value: I have spent my own real money on this account to unlock characters and cosmetics. No logical player would risk their financial investment and an account they care about just to exploit a game. 4000 Hours were also spent on this game.
It seems there is a massive double standard happening. We constantly see big streamers and popular content creators get their false bans reviewed and overturned, while everyday players like us are left completely ignored, getting banned "blindly" by a glitched automated system.
Are there any ways for the EA team to check and get back on this matter
Hey everyone,
The EA staff here on EA Forums doesn't have visibility into your account or penalties, and can't change the result of your disputes.
Make sure to add any relevant information you can think of to the dispute form so our dedicated terms of service moderation team can review the situation again, and hang in there for an update via email.
Thank you for your patience with this.
