Forum Discussion

Wumboui's avatar
Wumboui
5 years ago
Solved

False Ban for cheating

I was banned on April 15th in the middle of a match for cheating. I can assure you that I have never cheated in apex, or else I probably wouldn't be putting in this effort to get my account back. I p...
discussion
  • EA_Mako's avatar
    EA_Mako
    5 years ago

    Hey @Wumboui,

    I'm afraid there isn't an alternate route to have bans looked into aside from submitting an appeal to the Terms of Service (TOS) team, as they base those decisions on what can be verified in our records and have the final say in those matters.

    That said, you're more than welcome to submit another appeal and someone else from the TOS team will do a fresh investigation to see if something was missed that could get you back into the account here.

    If you haven't already, please reach out to an advisor again and they'll send this back up to the TOS team to be reviewed.

BinkDeBook's avatar
BinkDeBook
5 years ago
@E9ine_AC Well I wonder if part of it comes to people flag me as BinkDeBook on PC, playing with my son, as BinkDeBook on PS4? Although only the PC got ban hammer, the PS4 didn't. Or something with that setup. Again - I just find it weird, and annoying..
E9ine_AC's avatar
E9ine_AC
Hero+
5 years ago
@BinkDeBook Yea cross progression isnt a thing yet so your ps4 and computer accounts are no where near linked to take action on both. It is also very easy to use someones exact name from steam but steam users have a unique id number. So they can easily see with that. Yea i honestly just cant think of what it could of been because there is so many reasons as to why. Just speculation at this point.

About Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.31,385 PostsLatest Activity: 5 hours ago