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AmandoBando's avatar
AmandoBando
Seasoned Newcomer
2 months ago
Solved

False ban

Has anyone else got this ban? i started to play apex again and havnt played since arena its been 3 days since then and today i got banned out of no-where im quite confused because i wasnt very good to start with.

  • Hi AmandoBando​,

    Sorry to hear about what happened, and I completely understand your confusion.

    Thank you as well for taking the time to go through the appeal process. In the meantime, please wait for the outcome of your account appeal.

    If you disagree with the result once you receive it, you can also try submitting another appeal request through this webform.

    In addition, the information in this article may also be helpful.

    Thanks for your patience.

7 Replies

  • I mean throughout the entire time that I played this game, I've never copped a false van so you were either doing something you weren't supposed to. And got banned for it or somebody else was doing something that they weren't supposed to and they got you banned for it. 

  • Nerdy_2417-Ninja's avatar
    Nerdy_2417-Ninja
    Seasoned Rookie
    2 months ago

    They're cracking down on hardware and discreet softwares too. So I mean you're either doing something you're not supposed to or someone else was doing something and they're not supposed to whether it's something as simple as like a strike pack or as severe as a Titan. And it's 2026. It's not hard to tell when someone's using something these days. The game's been out for like 7 years. 

  • AmandoBando's avatar
    AmandoBando
    Seasoned Newcomer
    2 months ago

    thats the thing i dont know what i did wrong i was just playing the game normally. i dont even think i hit more then 1,200 dmg in a game..

  • AmandoBando's avatar
    AmandoBando
    Seasoned Newcomer
    2 months ago

    i dont even know what that stuff is T-T i was level 54 i just got back to playing after 10 seasons

  • Nerdy_2417-Ninja's avatar
    Nerdy_2417-Ninja
    Seasoned Rookie
    2 months ago

    I mean if they ban you for smurfing then that's justified. Whether you were cheating or not. You were smurfing. Why are you on a new account without merging your accounts. 

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi AmandoBando​,

    Sorry to hear about what happened, and I completely understand your confusion.

    Thank you as well for taking the time to go through the appeal process. In the meantime, please wait for the outcome of your account appeal.

    If you disagree with the result once you receive it, you can also try submitting another appeal request through this webform.

    In addition, the information in this article may also be helpful.

    Thanks for your patience.

  • If you are a low level and get a lot of reports or play too well you will basically get auto banned.  I was also level 54 and got banned for "gameplay enhancement". And I streamed my gameplay as well. 

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