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0BSIDI0's avatar
0BSIDI0
Rising Newcomer
9 hours ago
Solved

False Bans…

I returned to the game recently after the ARC Raiders release and was surprised to find that my account was banned for “gameplay enhancement.” I genuinely don’t understand how this decision was made?

I’m currently only a Silver 3 player. In the games I played since returning, I didn’t even reach 2000 damage once. My movement is worse than it used to be, my aim has been inconsistent, and my overall game sense clearly isn’t where it was before my break. Nothing about my recent gameplay would suggest any form of enhancement.

I have never cheated in any game, and it’s frustrating to receive a ban like this without what appears to be a proper review. I would really appreciate it if my account and recent matches could be reviewed again so this situation can be clarified.

  • 0BSIDI0​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    0BSIDI0​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you.

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