@tohouyukari I really understand your frustration, and it's sucks when something like this happens...I really can feel it.
there is nothing that can be done here, the community managers here can not do anything.
their job in here is to keep the threads, replies, and community in check, they can not interfere or have access to interact with bans.
I know that after a few emails to the Tos team you will start to get automated generic replies.
I guess the best option is to keep trying with TOS team and also try to reach out to hideouts on discord tr twitter he might be able to help.
that's the only option you got, other than this there is nothing you can do.
but on the positive side, I know that some people got their accounts back but it was a year or so after.
good luck