Forum Discussion

4 years ago

Solved

Hacked Account and Still got banned permanently

My Account was hacked and banned, 15 April someone play ranked on my account, my crafting material dissapear, i assume they were boosting someone via my hacked account. After that, TOS team said ha...

discussion

DYSPROssium
4 years ago
Hi @xenial06

Your account might be compromised.
If you think this is the case, you best contact an EA Advisor so they can help to get your account secure again.

When that is done, you can ask for a ban appeal that will be sent to the Terms of Service team.
They will review the ban and send you a mail-back after their investigation.
Click here to contact an EA Advisor.

Apart from that there is not much this forum can do for you.

DYSPROssium

Hero (Retired)

4 years ago

Hi @xenial06

Your account might be compromised.
If you think this is the case, you best contact an EA Advisor so they can help to get your account secure again.

When that is done, you can ask for a ban appeal that will be sent to the Terms of Service team.
They will review the ban and send you a mail-back after their investigation.
Click here to contact an EA Advisor.

Apart from that there is not much this forum can do for you.