Hacked account: password resets succeed but sign-in always fails — #258426850

Hey Epic_Call_911​,

Sorry to hear you haven't yet been able to get to the bottom of this with support. I understand you've already spoken with them multiple times on this issue, however if that issue still has not been resolved, you'll need to continue working with the support team. I'm afraid we're not able to make any changes or escalate any cases via the forums.

If you have a case still open, you can resume it from your case history page to speak with another advisor about the issues accessing the account after that reset.