Hackers stole my Steam account to log in to apex and cheat
My steam was stolen by hackers to play apex cheating. What should I do to prove that this is the cheating behavior of hackers.
Forum Discussion
Hey welcome to AHQ! I'm not sure if you've already been banned or not, but if you have... Unfortunately AHQ (the forum) won't be able to do much for you on the ban. You will need to contact the EA TOS department, they are the only teams who can review bans and reverse them.
Please only submit 1 ticket, and wait for a response. I have heard they are receiving an unusually high number of appeals, so it might take a few weeks to get a response. They will respond it just takes time for them to review everything and respond.
If your initial appeal is denied, then you can submit a second appeal.
Keep an eye on your emails spam and junk folder, just to make sure you do not miss any communication from the EA TOS department.
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
EA_Barry
Community Manager
Community ManagerCheck the following link for info on securing your account:
https://help.ea.com/en/help/account/secure-hacked-ea-account/
Thanks.
- @EA_巴里 I was banned because my Steam account was stolen. At least I firmly believe this, because TOS can't provide any information except telling me that I violated the terms of service.
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