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jamaulontwitch's avatar
jamaulontwitch
Not applicable
1 year ago
Solved

Heirloom Refund

I recently received my first heirloom shards after a couple of year opening packs, and decided to buy the Katar heirloom. Shortly after buying the heirloom, I realized that it wasn't really somethin...
discussion
FabriceNoRas's avatar
FabriceNoRas
Not applicable
1 year ago

Could I get at least an exchange for the heirloom. I've been holding on to the shards for a while and my brother decided to buy a  heirloom we still hadnt agreed on. 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 year ago
    Hey @FabriceNoRas,

    Unfortunately it's not possible to refund or exchange heirlooms, no. I can only recommend that you stop sharing your account, as doing so is against our terms of use.
    • FabriceNoRas's avatar
      FabriceNoRas
      Not applicable
      1 year ago

      Oh....we live in the same house and use the same console. Good to know though 

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