Help
Me and my friend can't give each other the new Loba trackers. It says we're friends on apex but it won't pop up our names when we search for each other.
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Yeah I got other friends that pop up but not the 1 I'm trying to send too
7kusc8hqnz29 I'd imagine you and your friend have been friends in-game for at least 2 weeks, (sadly platform friendships don't count according to the requirements), and that their account is in good standing, (as in, they are not banned, suspended, or have a locked account).
If that's the case, have you tried searching for them by their EA Account's username, (aka EA ID), rather than by their Xbox username, (aka Xbox gamertag)?
The reason why you would search by their EA ID instead of their Xbox gamertag, is if they have this box unchecked within their EA Account's settings and their username is different than their Xbox gamertag, (since the EA ID is always searchable, if its the same as the Xbox's gamertag, it would popup when you search for it):
Another thing, I believe both players needs 2-step verification enabled on their account as well, (not just the one who's sending the gift).
If its not enabled, there should be a prompt to enable it.
Where do you go too search them up? Is it on EA help cause I can't find the search bar
Where do you go too search them up?
Since they're already on your friends list, you should be able to find their EA ID when looking through the list of friends who you can currently gift items to.
Apex Legends Gifting | In-Game Screenshot #1If you cannot find them right away, use the search bar, and type in their EA ID, (the username of their EA Account, not their Xbox username, since you're unable to find their Xbox gamertag from within the list).
Apex Legends Gifting | In-Game Screenshot #2Also, here's a screenshot of the in-game gifting info as well, (which is roughly the same thing as the requirements link I've shared above):
Apex Legends Gifting | In-Game Screenshot #3Note: While it does say to make sure you're gifting to the right account on the right platform, I've had friends gift me items to my Switch account before through the in-game gifting menu, and I was still able to get them while on PC. (Although, that may not be the case for you and your friend, so I recommend that your friend checks their EA Account settings to make sure their user search setting allows them to be searchable by their Xbox gamertag).
7kusc8hqnz29 Were you both able to gift each other the Loba art trackers, or are you both still having trouble with it?
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