Help
I recently was in a support chat with an agent and I told them my issue, saying: "I want to unlink an Apex account that's on my xbox that's connected to an old email I had. My dad stopped paying for the domain and a company bought it and wants us to pay around $4000 to get the domain and email back (we lost the password). The account is logged in on my Xbox but I want the stuff on my computer because I have my Revenant heirloom and many other things on it. I gave them all the information they asked for and i was greeted by an agent that simply left mid convo, so I connected to a guy who said they just couldn't help me. He said that I had to start a new case. I just tried to start one and there are no **bleep** agents available even thogh I know **bleep** well there are agents available. This customer service is straight up laughable for a AAA game. If anyone can help me that would be great.
Hello Chase401000,
this kind of issue can only be handled by Support as we don't have access to account information here in the forum. Please try contacting them again - if you're getting an error message, please try a different browser or contact them as a guest, so without being logged in.
