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df13xyaxis's avatar
df13xyaxis
7 years ago
Solved

How do I claim the Apex coins I bought from my origin acct to my psn?

I just bought Apex coins from GameStop. I redeemed them on my origin account but it isn't showing up on my game. What should I do?
discussion
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    @df13xyaxis 

    Please contact our Live-Support team at Help.EA.com for assistance. If you purchased an Origin Cash Card those are intended for PC players. To purchase Apex coins for PlayStation you'll need to add funds to your PlayStation wallet. 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

@df13xyaxis 

Please contact our Live-Support team at Help.EA.com for assistance. If you purchased an Origin Cash Card those are intended for PC players. To purchase Apex coins for PlayStation you'll need to add funds to your PlayStation wallet. 

  • I_sell_edges's avatar
    I_sell_edges
    6 years ago

    So how do I get my purchase back if I can’t use it on ps4

    • iBlockHead's avatar
      iBlockHead
      6 years ago
      @I_sell_edges Not sure if they will refund but you can always try to do so with them by opening a ticket with their support if you haven't already.

      I'm not much hopeful for that option, so best to try and sell it to someone to gain some/all money back and buy funds for the correct system you own.
  • masterofsinss's avatar
    masterofsinss
    3 years ago

    How do i transfer my origin gift cards to my ps5 account? Literally though i had an apex legends gift card and NOT a pc gift card. Now that money is stuck on my ea account??

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      3 years ago
      @masterofsinss Unfortunately there isn't a way to transfer funds or coins from PC to a console.

      A form of cross-progression is being worked on so these coins/funds may prove useful for you later, but for now we have no details on that.

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