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J0ETAR0's avatar
J0ETAR0
6 years ago

how to revert one time code???

Thank you for contacting EA help. My name is Ayan and I would assist you with your issue today in Origin. I have reviewed your case and realize your disappointment as your account got sanct...
discussion
J0ETAR0's avatar
J0ETAR0
6 years ago

@Sir_Named I just checked but there's no other instruction

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @J0ETAR0. 


Did you set up that case from a different account than the one that was banned/suspended? 

/Kent

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @J0ETAR0 

      Hmm, I wonder if the email may have been caught in a spam filter. Sometimes that can happen with our automated messages. 

      Have you checked to see if it might have been sent to your spam or junk mail folder instead of your inbox? 

      /Kent

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