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J0ETAR0's avatar
J0ETAR0
Not applicable
6 years ago

how to revert one time code???

Thank you for contacting EA help. My name is Ayan and I would assist you with your issue today in Origin. I have reviewed your case and realize your disappointment as your account got sanct...
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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @J0ETAR0. 


Did you set up that case from a different account than the one that was banned/suspended? 

/Kent

J0ETAR0's avatar
J0ETAR0
Not applicable
6 years ago
@EA_Kent I used the same account
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @J0ETAR0 

    Hmm, I wonder if the email may have been caught in a spam filter. Sometimes that can happen with our automated messages. 

    Have you checked to see if it might have been sent to your spam or junk mail folder instead of your inbox? 

    /Kent

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