Forum Discussion

3 years ago

Solved

I apply to unblock my account

I apply to unblock my account The email shows that I violated your user agreement. However, I actually switched the network accelerator nodes during the game because of the network speed problem (VP...

discussion

EA_QueenBee
3 years ago
Hey @lifang123,

We're unfortunately not able to help with bans here on the forums. If you'd like to dispute your ban, you can contact our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to look into this for you.

EA_QueenBee

Community Manager

3 years ago

Hey @lifang123,

We're unfortunately not able to help with bans here on the forums. If you'd like to dispute your ban, you can contact our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to look into this for you.