By the way，Before the EAHELP update, the reason for the ban stated in the email I received appeared to be: "Player misuse of the in-game support button or submission of false reports to EA staff."However, the reason for the ban after the update is: "Gameplay enhancement." What I want to say is that I did not use any cheats, but I admit that I may have repeatedly reported a particular player because that player exhibited too many actions that defied normal human logic. I am very sorry for this, but I don’t think a permanent ban should be imposed for this reason. I recognize my mistake. Isn’t it a common sentiment among players to despise cheaters? This permanent ban has deeply saddened me and often brought me to tears. My account has over 2,000 hours of playtime, and I have purchased in-game currency to buy Kairi Imahara’s Heirloom. For almost half a year, I have been unable to play the game, and my mind is occupied every day with thoughts of appealing my account. But now, almost all my channels for appeal have disappeared. I don’t even have a way to voice the slightest concern about my Apex account. Do I, as a loyal EA fan, deserve to be treated like this? I truly hope for a fair response. I feel it’s extremely unfair to face such a rigid and inconsistently applied reason for the ban. I hope the case can be escalated and my account data thoroughly reviewed again by the TOS team, and I am willing to cooperate by providing all necessary evidence. Thank you once again to all the technical staff.
Community Manager
