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HYPER_NOVEX's avatar
HYPER_NOVEX
Rising Newcomer
26 days ago

I need help with my case

I’m not sure what I’m doing wrong but every time I can’t act EA they just send me an email of my case with no other information why aren’t they responding. someone please help me
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
26 days ago

Hey HYPER_NOVEX​,

If you check the status of your case under My Cases, what do they say?

If you're not getting anywhere with email, it might be easier to reach out to them via a chat. What problem are you having exactly?

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