I require EA to perform a further review on my account

Hey brownzou​,

Unfortunately we can't help with bans here on the forums. It's good to hear that you've already reached out to our terms of service team, as they're the ones who can look into this for you. I can only recommend that you're patient while they work on your case, and hopefully you'll get a response soon. Be sure not to continue or open your case, as that will pull it out of the queue and it'll take longer for them to get back to you.