I think Razer Synapse software got me banned
Recently I went on PC with controller because I got a new PC last month on Christmas. I made my account on PS4 so I've been playing controller since then and still do right now even though I'm on PC....
Forum Discussion
It is the razer app, battleye anti-cheat will not work with the razer apps i need. i have a gaming key pad i got for chrismas, razer brand, tried dayz and arma 3 with it battleye won't start the game untill it was uninstalled. figured apex did the same but banned me instead of kick me off when logging on. I know it is too because i know i didint do anything, had other issues with other games anti cheat and the dates match up. i got the key pad dec24th, i get banned dec 30th. I know my keyboard and mouse config. software run fine but most anti-cheat software my games use don't like razer apps. i came to pc from ps4 and the transfer was heart breaking, losing every thing. Coming back i put 10$ in for mirage so im not off to a bad start, banned few weeks later after chrismas. Not saying paying should make you unbanable, but should show loyalty and support for the game. Id like to say if my appeal does not come through there is no investigation what so ever when it comes to cheating, the entire system is just the anti-cheat software assuming.
More proof razer apps have problems with anti-cheat softwares
Razer Forms: https://insider.razer.com/index.php?threads/games-that-dont-work-with-cortex.13491/
@Shotgunjake21Well ya, you can create macros with it and do things with it that violate the TOS. So it's easy to understand why that would create problems for you..
I can understand the 0 tolerance policy for it as well. Cheating is absolutely horrible for a games player retention. It negatively impacts the player population and it also negatively impacts the amount of time people play.
When you're an honest player and get destroyed by someone cheating it ruins the fun/game for you. It's really frustrating in games like this because it can be difficult to win rounds and have good rounds. Imagine struggling all night, finally have a good round going and you get destroyed by someone who's cheating?
- @DarthValtrex It's not the Razer Synapse software. I have it and run without issues. Also, Razer is not the only mouse software to support macros, there are a ton of them, if EAC would ban such software half of the PC players would disappear overnight. Also, since EAC starts right before the game, I think it would just prevent the game from running if it detects something suspicious instead of issuing a ban.
Maybe the OP tried a certain macro or used something else like altered or beta drivers or other third party software that enhances mouse movement.The anti cheat is FAR from infallible, i deleted my gigabyte auros RGB control because both PUBG and Apex think im harbouring cheats in it.............
The programme that controls the pointless pretty lights on my computer is apparently used to cheat???????
Where does that make any logical sense?
- @DarthValtrex I can create macros with my logi tech app that goes with my keyboard and mouse and nothing has a problem with it.(then again idk how macos work)
Check my post i found older forums from 2016 thats show razer has had problems in the past with their products and anti-cheat.
Idk if those forums can still apply to me right now, but ive had problems with razer on another anti-cheat, and once uninstalled it worked fine. This guys forum says he thinks its the same issue, razer software vs anti-cheat.
Razer Tartarus v2 gaming keypad.
Model:RZ07-0227
Im just saying i know you don't know what ive done and if im guilty or not. But i know and it pisses me off that ive got to fight this while cheaters go "well is well" *creates another account*.
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