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JesuitBod's avatar
JesuitBod
Seasoned Newcomer
10 months ago
Solved

Is it possible to get my heirloom shards back?

Hello everyone, when I started the game I took out a heirloom and at that time there was no universal heirlooms in the game and I bought a heirloom for octane, but then universal heirlooms came to the game and I don't find it fair, is there a chance that my octane heirloom will be taken back and my shards will be returned to me so that I can get what I want from the new universal heirlooms

  • Hey JesuitBod,

    I'm afraid we do not refund or exchange heirlooms, sorry. You'd need to use heirloom shards if you're looking to pick up another heirloom in this case. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey JesuitBod,

    I'm afraid we do not refund or exchange heirlooms, sorry. You'd need to use heirloom shards if you're looking to pick up another heirloom in this case. 

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