is there any way to issue refunds for accidentally unlocked items?

To request a refund for in-game purchases like Apex Packs, you'll need to follow the platform’s refund policy. For PC players using Origin or Steam, refunds can be requested through their respective refund processes, usually within 14 days of purchase if the item hasn’t been used. For console players, refunds depend on PlayStation or Xbox policies, which are stricter and less likely to offer refunds on digital purchases. Contact EA Support directly and explain your situation for a possible exception. Keep in mind that refund policies for digital goods can vary significantly depending on the platform.