@NewbieDontShoot That's not entitlement, that's being realistic about the prices of the items.
I bought Overwatch when it came out. It was 40 bucks. For those 40 bucks, I've gotten the COMPLETE game as it was back then, every single update since then, and a lootbox every single level (+3 a week from the arcade game modi). I'm level 650 or so, meaning for 40 bucks I've probably gotten 800-900 loot boxes containing dozens of skins for the 28 heroes the game has right now.
If you drop 40 bucks in here what do you get? According to the dude who spent way more than 40 bucks on them, not much.
