Forum Discussion

1 year ago

Lost progress known issue for my APEX LEGEND account

I was an old Apex veteran player, and I stopped playing on PS4 in 2022. Then I switched to PC and played with a new account before Cross-Progression. Then I bought a PS5, and when I log in back to my...

discussion

jaja-mm

1 year ago

During the EA Live chat, he said he still can access into my old account and asked me to go to EA forum in order to recover my account. Can u access to our chat ?

jaja-mm

1 year ago

My New Acc has lvl 66, my old acc has lvl 400 with so many skins same gamerr tag jaja-mms can u pls check if there any possible ways pls.

EA_cuervo
Community Manager
1 year ago
I'm really sorry but we're unable to recover your account here in the forums.
- jaja-mm
  1 year ago
  ea Live chat cannot help, so Where can i ask for help ?
  - danabb88
    1 year ago
    I've got the same issue. Live help are absolutely useless and there's no escalation point.