Forum Discussion

5 years ago

Solved

Mistakenly Banned for upgrading GPU?

Has this ever happened to anyone? I used to play on https://www.msi.com/Laptop/support/gp62-2qe-leopard-pro this laptop. Had a terrible kill to death ratio. But i purchased a built rig on Offeru...

discussion

Zeelmaekers
5 years ago
Hey @Magiic777

Sorry to hear that you got banned
You said you already reached out to EA, just to make sure you reach out to the right team, I'll provide all the needed information to appeal your ban. 🙂

In your case,you best reach out to the Terms of Service team as they can look into this situation.You can find all information about how to reach out to the ToS team by using this link below.
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

They try to respond within 5 business days but could take a bit longer due to the COVID-19 increased safety measures being put in place.

Magiic777

5 years ago

So for the past 12 hours I've been playing Call of Duty Warzone and no ban.

I dont know why Origin banned my account. Please help. I will continue to post on here until i get a reply for my official petition.

If anyone in the community can add to this. Id appreciate it. Please i need help

Zeelmaekers

Hero+

5 years ago

Hey @Magiic777

Sorry to hear that you got banned

You said you already reached out to EA, just to make sure you reach out to the right team, I'll provide all the needed information to appeal your ban. 🙂

In your case,you best reach out to the Terms of Service team as they can look into this situation.You can find all information about how to reach out to the ToS team by using this link below.
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

They try to respond within 5 business days but could take a bit longer due to the COVID-19 increased safety measures being put in place.