Forum Discussion

Not applicable

1 year ago

My Apex account Ban is Overturned It shows Disabled What to do next ?

Hey there, We noticed unusual activity on your EA Account. We've locked your account to help keep it safe, until we can be sure you're the only person with access to it. During this period y...

discussion

EA_cuervo

Community Manager

1 year ago

Hey there,

According to the message that you received, now you need to contact EA Help Support, and they will be able to assist you further.

If you're not getting the chat option when trying to contact support, can you please try:

Go to: https://help.ea.com/en/help-home/
Select the game you need assistance with or EA App
Select "I want to update my EA Account information"
Scroll down the page to find the "Chat with us" option

If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.

I hope this helps!