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ResSwi5910's avatar
ResSwi5910
6 years ago

Never got my season 2 ranked rewards

I never got my Season 2 ranked rewards. I achieved Diamond Rank, stopped playing for over a month and just logged in last night. No rewards of any kind. I chatted with EA rep "Rajat" and he said there is no way to verify my rank since the season is over and I won't get my rewards. I have attached the file transcript. I have deleted the game and this my last ditch effort to the rewards I worked for and keep playing this game. Note in the message I mention that I started this ranked season in Silver II which means I made Diamond IV last season.

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  • warslag's avatar
    warslag
    6 years ago

    I started as Silver II, in Series 2. But I wasn't Diamond in Series 1. I was Platinum IV. But I only played Ranked for 2 weeks at the end of the Series - otherwise I'm sure I would've been Predator (ha ha ha). 🙂

    "SOFT RESET

    At the start of Series 2 everyone will be soft reset on their ranked position, and the scoring system will be updated. The reset will be 1.5 Tiers down for all players. That means if you ended Series 1 in Gold II, you’ll be reset to Silver IV. Players in Platinum IV will be reset to Silver II, and Apex Predators will be reset to Platinum II. This means that players will need less time to climb to their true skill ranking, and will have more time to compete at their actual skill level and try to climb higher than before."

    Source.

    The person you spoke to at EA support told you that, because Season 2 finished a month ago, they wouldn't be able to help you with your Ranked rewards from Series 1. It's wasn't necessary to threaten to delete your game. They were only trying to help you.

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