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Seerg100's avatar
Seerg100
4 years ago
Solved

No ban history

It seems that Apex is going crazy right now. I can't play the game in PC, I can que and join a server but immediately after I join I get the Banned message. I went to dispute my Ban in my EA page ...
discussion
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    Hi there, @Seerg100.

    I can see that a ban has been issued on your account. Unfortunately, we can't help with this through Answers HQ. For more information on bans and disputing them, please see this article. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @Seerg100.

I can see that a ban has been issued on your account. Unfortunately, we can't help with this through Answers HQ. For more information on bans and disputing them, please see this article. Thanks!

  • Seerg100's avatar
    Seerg100
    4 years ago

    Hello @EA_Aljo !, do you have any idea why I can't see nothing on my "Ban History"?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @Seerg100 


      I really don't know why, but I can see that your account has been banned. You'll have to wait for a response from Terms of Service to your dispute.

      • WanannaY's avatar
        WanannaY
        4 years ago
        @EA_Aljo me too，I would like to ask the EA official, why my Ban history tells me that I am not banned and have no history of cheating. But you guys blocked my account for no reason. Is this EA? Can you do whatever you want?
  • ExoticPlex's avatar
    ExoticPlex
    4 years ago

    can you see why im banned? im not sure how to see why im banned on apex if it shows no ban history

  • Milky_Wueii's avatar
    Milky_Wueii
    4 years ago

    hi EA_Aljo can i get in touch with a actual Advisor about my "Ban" because clearly this is a mistake.. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hi there, @Milky_Wueii 

      Advisors aren't able to help with this. You can submit a dispute with Terms of Service by following the instructions here.

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