Forum Discussion

5 years ago

Solved

No ban history

It seems that Apex is going crazy right now. I can't play the game in PC, I can que and join a server but immediately after I join I get the Banned message. I went to dispute my Ban in my EA page ...

discussion

EA_Aljo
5 years ago
Hi there, @Seerg100.

I can see that a ban has been issued on your account. Unfortunately, we can't help with this through Answers HQ. For more information on bans and disputing them, please see this article. Thanks!

KrispyKoto

4 years ago

There is a serious issue with the ToS team, I recently got banned too, I have no ban history mind you and I have been accused of cheating in Apex. We are not the only ones going through this, I have seen tons of people on Twitter dealing with the same stuff we are dealing with as well, even Twitch streamers with proof and evidence for their account. I have spent so much time and money on my account and the next thing you know I get banned, it's actually crazy to think about. I know for a fact I haven't cheated in the game and I never will but for some reason, my disputes have gotten denied 3 times and they say through email that they have done all investigations on my account. If they did all investigations on my account then they would know I haven't been cheating. Someone really needs to look deep into this. There is no way the ToS team is actually looking through people's accounts.