Solved
No ban history
It seems that Apex is going crazy right now. I can't play the game in PC, I can que and join a server but immediately after I join I get the Banned message. I went to dispute my Ban in my EA page ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerWhile they will use a canned response, a real person is investigating your account and sending that response. If they can't find any evidence showing the ban was in error, it won't be lifted.
They don't actually investigate if they did they would have been able to figure out why none of our bans appear in ban history. OR they would at least tell me what my account was banned for as opposed to closing the case with no correspondence with me whatsoever.
- EA_Aljo
Your issue is a bit different. I can't go into those details here, but please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They should be able to help with this.
I have the same issued but my account was hacked and then banned why do I should pay for the sins of other person?
Reading this thread and seeing the insane changes they did to Ranked I'm starting to question if I'm going to continue to play Apex Legends. It looks like the game is falling apart at the seams and just getting worse. It also looks like the decision makers are way off base with the direction of this game.
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