Forum Discussion

6 years ago

No reply on reported cheaters?

Why my reports were never investigated? I followed the instructions from Easy Anti-Cheat website but my uploads were never viewed nor downloaded? Am I doing it right or Is there a different site wher...

discussion

-BiA-Pesqez

6 years ago

All reports goes straight in the bin, nothing suggest otherwise. Visit a cheater forum one day, they love Apex, and the door is wide open..

EA_Barry

Community Manager

6 years ago

@OmgstfuEZ

I submitted my report. Now what?

We’ll investigate it and take action according to our policies.

Will I get an update on my report?

We can’t give you information about our investigation or what actions we take on another player’s account, due to privacy reasons.

https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

Diablotil
6 years ago
@EA_Barry In fewer words...we won't do anything about it "insert empty reason of giving information to cheat creators if we do" .

The sad reality is that they know that A LOT of their player base are cheaters, but cheaters buy stuff too...so why ban them right away? that's bad business, they want you and the cheater to keep coming back so, in the end, the try to balance this out by doing ban waves trying to maintain both types of customers.
OmgstfuEZ
6 years ago
@EA_Barry "Support is only available in English. Please write us in English whenever possible. The general response time may vary from 3 to 14 days." So this aint true? Im sad.
Firefox954
6 years ago
@EA_Barry sir, please make your anti-cheat hard. lots of cheater in this game. ruining everyone's gameplay. in season 3 no change about that. please, sir. Make your anti-cheat powerful or pull off free to play.
SlivPTS
6 years ago
so... we must spend our time to report cheaters and you can't even send reply?
where is proof that someone on other end will even read my report?
Again, we must record video go to AC site and manually report cheater... is it our job to keep cheaters out of the game? NO! But we have to waste our time, because your AC is not good enough.
Do we deserve at least reply?
Actually players who constantly report cheaters must get some reward for their wasted time. They help your game and whole community, so why not to give something back...
- -BiA-Pesqez
  6 years ago
  Cheater situation is really bad, Apex on pc is first and foremost for the cheaters.
  - OmgstfuEZ
    6 years ago
    @-BiA-Pesqez I switched to PC from PS4 because my friends are not competitive enough to play on a controller lol. And guess what I built and bought a new PC for this game so I can play with my friends. I do my job as a player to report hackers but I am not even getting a reply nor a proof that they are investigating those reports. Funny.