No Response from Ban Dispute
My account was banned for no reason in March, so I disputed it immediately after receiving my ban. The only option in EA help is "contact via email". So I supplied my information(email, name). And a...
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EA_Pulsar
Community Manager
Community ManagerYou should be able to fill out the form even without logging in. Check also if you can open it from a new incognito tab by clicking this link: contact us here
The page should show you the case number after submitting it.
- @EA_Pulsar Thanks for the quick response! I tired this way(incognito mode, no login) but still got the same result as I shared above:
WE RECEIVED YOUR CASE
Your case has been submitted, our advisor will contact you soon!
For now, you can
RETURN TO EA HELP
That's all I received; once I clicked the return to ea help link, nothing happened:/- EA_Pulsar@YaTealu May I also confirm which browser you are using? Can you also try it from another browser if the case number doesn't appear after submitting your case?
@EA_Pulsar I use Chrome as my browser. I just tried it from Edge but the result is still the same, no case number appear after submitting my case
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