Permanent Ban Appeal - No Penalty Record in My EA Account
Hello everyone, I'm writing to appeal a permanent ban on my Apex Legends account. My EA account ID is: [[edit: email address removed]] The ban happened on: [2026-03-05] The problem is: I received a permanent ban notice in the game, but when I logged into my EA account and checked the Penalty History tool, it shows "No history" — there is no violation or ban record at all. I want to state clearly: - I have never used cheats, hacks, or any third-party tools to modify the game. - I have never shared my account or used any boosting services. - I always follow the game rules and have never received any previous warnings. I believe this is a false ban caused by a system error. Could any moderator please help me escalate this case to the EA support team for a manual review? I can provide any additional information or screenshots you need to verify my innocence. Thank you for your time and help.
Hey siteleum,
We can't do that here on the EA Forums, sorry.
If you don't see an entry in your Ban History to submit a dispute following our guide, you can try again while not logged in with your EA account, using an incognito window on your internet browser, or contact Customer Support directly to speak with one of our advisors.
Our advisors will do their best to continue assisting you in submitting the dispute to our Terms of Service Moderation Team.
Thank you for your patience with this.
