Randomly Banned - SOLVED Please Remove
I have been banned now on two separate occasions, minutes apart of me making a spoof account to figure out why my main account got banned through leisure play.
I'm not sure what EA is picking up through system files, but it's not a moderator ban, it's something the system is catching and whatever it is, it's completely wrong.
I don't hack, cheat, etc. I'll simply play a game and 10-20mins into it I get a ban notice.
I wiped my entire drive from scratch. Re-installed my drivers, graphics, etc.
Still another ban. WHY? I didn't have this issue a week ago before the update, and RIP to me because I spent a good amount of money on this game too.
Could it be my set-up? I run a triple screen desk set-up, I use corsair equipment and I saw on reddit that someone said their gaming mouse was triggering a ban for Apex Legends. My mouse is the same with a DPI changing button, could that be seen as a 3rd party advantage? and it automatically bans me?
If anything, EA needs to implement a similar Overwatch / Respawn VAC system to STEAM and rid of EAC / AutoCatch because I find it causes to many problems with un-monitored banning privileges providing little to no means of explanation.
Thank y'all for the insight.
CLAIM #46920791
Edit:
I finally figured it out!
For or some reason the EAC for Apex is pulling from My Steam Cache as well when running a scan and watching the file reader. Since I used a steam shortcut connection to open Apex Legends through Origin.
it appears that the Pirate Perfection Mod for PayDay2 in Steam triggered an injection warning to Apex’s EAC as a 3rd Party injection.
Seeing as I play on all three of my monitors at the same time:
1) Origin: BFV / APEX
2) Steam: TF2 or PayDay2 and
3) FFXIV Online;
either the STEAM Overlay or
injecting and running the Payday Mod triggered APEX’s EAC.
To be safe, i removed anything related to the PAYday2 Mod and I would not use the STEAM Overlay or even open steam at the same time as playing Apex.
The Steam Overlay seemed to trigger EAC as well, but i’m Not sure if it was the Steam overlay or the fact I was Modding in PayDay2 during an APEX game.
It may be because I used a steam shortcut to access Apex but I’m unsure, what gave it away was trying to use the Steam overlay in Origin and the game crashed on me.
Alas, after many hours I found a fix. Made another spoof account and am playing with my buddies BAN free for over two hours now.
Now all I need is to hear back from EA.
Please remove or close this thread. Problem is resolved.
** I would recommend looking into any steam/origin mods (my case was PayDay2, but I know Sims and other games all have injection mods) that use injections or just don’t run them at the same time as playing Apex Legends as it seems to confuse EAC. **
Hey @DKIMBU22 you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact usat the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
