Re: Apex input lag

@EA_AljoI re-downloaded the XSX version today and the input lag is pretty bad, not sure if that’s because I’m more accustomed to 120hz now only, or if the vertical sync issue hasn’t been fixed yet? Either way it is really bad and it’s the only thing keeping me from diving back in because I can’t get used to it and I get annihilated 

I’m on Xbox series x. I’ve been playing apex on the series x for the past year and this update made the input lag worse substantially. 

@Viarr @Redstevo 

Have you checked all the in-game settings to see if anything changed that may affect this? Also, is game mode enabled on your TVs?

Yes. I am using a 1ms response time monitor, my game settings are as they were before and I have no problems with other games. The game is constantly dropping frames aswell causing stutters every 10 seconds. This is not an issue on my end. 

@Viarr @Redstevo 

Are you on a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

@Redstevo 

Ok. If you change your mind and want to keep working on this, let me know. Have a good one 🙂

It's nothing to do with Internet there desperately needs to be at least a vsync option on console I can't hit anything if I'm not on pc since getting used to it its horrible

I am having exactly the same problem 

I had to edit Windows registry to get this game running in true full screen. You can find guide on reddit. This game was always running in borderless for some reason even if I had it set to Fullscreen. You can know when youre not full screen when alt+tab from game is instant (without black screen for two seconds).

Borderless is causing noticeable input lag in all games and when you switch to true fullscreen it gets really better + you also should get +/-10fps more with true Full screen.

This happens with some games while using Windows 10 (not sure how with 11), so you always wanna make sure youre in true fullscreen by alt-tabbing. I think this could be caused by some of more recent Windows update.

Thanks for the suggestion @Awhoo_Thunder! Hopefully, this helps some experiencing lag on PC.

I would prefer that you continue this, so we can be sure that there is a solution or a future fix in the works. I too have been experiencing the same problem , wired and wireless controller, wired and wireless connection.

I also have a 1ms response time monitor (as do most people). 

I've tried everything under the sun, Including everything over the sun; that actually may have worked but  heat rises, surprisingly.

The ps4 version seems alot better than the ps5 one at the moment but it is still noticeable

Hello, @0v0_legendz 

We can try some other troubleshooting. What platform do you play on?

Xbox series x

@9bd280bb3d341f47 

Are you also @0v0_legendz? If so, can you list out the troubleshooting steps you've tried so far? I'd like to avoid repeating steps.

Hardware wise:

-Xbox series S

-I've tried two different monitors, TN panel and VA panel both 1ms response times.

-I've used 3 different types of HDMI  cables,  1random HDMI able from .junk drawer, ,2 oem HDMI cables, and 

and  1  HDMI premium from critchfield.

-Ive  separated the Sources for the powercables for my Xbox and my monitor, so that they are under separate circuit breakers. (Completely unnecessary, but now I know)

-Ive tried using different HDMI ports..., Besides the one junk HDM, iam using HDMI 2.0.

-Ive used a calculator to confirm I can run 120 , 1440p at32 bits on  2.0 and I can.

- Oem Xbox controller , ran wirelessly, and wired.

- 2 Razer wolverine controllers, wired only, With various USBC cables. IN particular, I've used a high data transfer cable,including an ACTIVE USB  cable.

As far as hardware goes, I've exhausted my options.

Software 

• I've restart, my Xbox using Google home,using the home button on  3 different controllers,,Usingmy phone,  Unplugging the device itself. and pressing the power button and then discharging it.
• I've uninstalled and reinstalled the following: Razer Xbox accessories, apex legends, controller testing apps, Fortnite
• I've updated the following devices or programs: All  controllers,  razor app, accessories app,  controller testing apps, Apex legends, Fortnite, elden rings.Monitor software updated, drivers Included. 
• I've reset the cache on my xbox, and factory restore my monitor.
• I Disabled capture, and removed Twitch.
• I  turned off aimbot,   and uninstalled wallhacks,  then used bloodhound as crutch.
• tried inputting the Konami  ate every screen.

                                Connection 

1. Ethernet,and WIRELESS
2.  all paramaters for portforwarding has been entered 3x and correctly. I can't  tell the difference between Google DNS or cloudflare. I've used three different kinds but I only remember 2 brands.
3. Qqos tagging, nat type open, Ipv4 + Ipv6, 40ms -50ms  speed is aight.
4. My Xbox is included in the Pinholes list for the modem firewall.
5. Wasted more money,  buying a new Ethernet cable and Powered hub.
6. Unplugged ethernet, and plugged it into laptop. Not for My specific reason other than I'm not letting a second go by without getting my money's worth.
7. Wifi statistics were not worth mentioning or different enough to matter.
8. Not To be petty, But I  took it a step further and  tethered my Xbox to my phone, and  It ran fine, except on Apex.
9. pretty much everything you will read about in this post is About perfectly good, functionaldevices/ systems,  Handled and operated by a competent  person.   

1. The controller Should technically be the  Primary source ,So this Is where I'll start off and   simply  go down the signal  chain, listing settings I've  "touched".

•    minimized deadzone,Increased sensitivity,   
•   

NOT DONE  maybel8r

@0v0_legendz 

Thanks for all those details. It's very much appreciated. I have found out that we are currently investigating an issue with input lag on Xbox consoles. When we have an update, that should be announced on our official channels. 

Will you please do ur job and start troubleshooting the issues on Xbox series X. It’s not our job to fix these issues. If you guys can’t figure out the problem maybe you’re not the right person for your position? It really shouldn’t be 2 seasons without game chat and now input lag for Xbox players. I find this to be unacceptable from a customer’s standpoint and find that Respawn doesn’t care enough to fix these issues. You will definitely hurt yourself in the long run if things don’t change drastically and quickly. 

I’m on Xbox Series X and Apex has been unplayable over the last week, input lag seems like a decent way to explain how it’s currently feeling. It takes 2-3 times as long as it should to perform any action and movement feels really clunky and off, it’s not a fault on my side and every other game I play works just fine.