Re: apex legends restarts my pc

Yeah maybe not every model is supported by Afterburner regarding the temp limit / fan curves, would be worth raising a case with them if it's not available in Precision or Afterburner Beta either.

Well funnily enough it has been good for over a month now, but I updated by graphics driver recently and it started again yesterday, so maybe it's related to that?

I'm thinking a fail-safe procedure is something like this:

When a new game driver comes out, DDU should be used in Safe mode to uninstall the current one completely

Then Geforce Experience can be reinstalled, and the new driver along with it.

Also make sure to keep Afterburner & RTSS up to date as there may be something going on there if the Temp Limit isn't kicking in (The Fan curve I never need to reset though, it always seems to work after a restart)

In Afterburner, the usual "Set Temp limit lower, apply, then to the max and apply again" should be done so it "sticks".

At least I've kind of got a process that keeps the game stable, but otherwise I'm directing EA back to this discussion. Even though it's "solved" it's not really, and our comments have been a great overview of the troubleshooting we're doing on our side. Again this only happens with Apex!

I raised a new case also here

https://answers.ea.com/t5/General-Discussion/Apex-shutting-off-PC/m-p/10719650#M179625

So hopefully the issue will get some more attention. They also suggested to try Minimal Boot, it's not ideal but I'll see if it crashes there too.

@C-Sheldon88 Hey mate, so a clean install seemed to do the trick!

Plus I don't need to mess around with temp limit after all, but the custom fan curve is still doing a good job keeping the card cooler.

Check my replies on https://answers.ea.com/t5/General-Discussion/Apex-shutting-off-PC/m-p/10863039/highlight/false#M184326 for a much more in-depth analysis of the crashing issue, hopefully it helps you too!

@Darkness93_yt Hey mate i tried doing a clean install a bit back and it still happened unfortunately, thanks for posting the link i will check it out right now i've had the game uninstalled as all it does is crash and reboot my PC, i'll go through the link you posted and re-download the game to try any possible fixes etc

@Darkness93_yt Hi mate i think i have a solution, at least for me anyway i got to play a fair few games without any crashing will give it more time to see if it is an actual fix or not but so far so good and i know i would've crashed a few times before doing this.. My GPU has 2 PCI-E slots and i used the single PCI-E cable for the 2 slots on the card, as you can see by the picture the Red line runs from the Green connector and most likely isn't feeding the other slot enough juice when the card needs it which the green line runs direct from the PSU with no break offs so will get the full power, i connected a 2nd PCI-E cable and used the connector on the Green line to plug into the other slot on my card so now i have 2 PCI-E cables connected to both slots that run direct from PSU with no break offs just like the Green line and since doing this Apex has ran great!

So for the 3090 i'd connect one cable per slot on the card using the Green line in the picture to each slot and tuck the Red line away as that's the break off part we don't need, give that a go and try Apex and hopefully it solves it mate

Thanks C-Sheldon88 It worked from me, no crash anymore after 3 year ☹️((( thank you so much.
From C-Sheldon88 's comment I used 2 cable GPU 6+2 pin instead of old setup is 1 cable have 2Port Dual 6+2 pin.

My spec:
CPU Threadriper 1950x
GPU MSI GTX 1080Ti
32G Ram G.Skill 3000Mhz
PSU Corsair RM1000X

More update, I tried to change Performace and Energy in Win10 Setting from "Best performance" to "Best Energy savings". My Apex game no more crash. I don't know why but let try it if it help to you

Finally I found some reason, my last comment you can see I changed performance and energy to "Best Energy savings" or try to use 2 cable PCIE for GPU but my PC still shutdown and restart while I'm playing Apex Legend though other tasks is okay.
I found posts on reddit some one have problem same as me and they told that if your PSU is fine may be PC crashing from your cable Y (PCIE cable for GPU) sometime your cable used long time it will be dirty or rust and it will not supply enough power for GPU.

So after all I changed:
- New PCIE cable for GPU and just use only one 6+2 pin cable Y
- Change other port PCIE connector in PSU (my PSU is corsair RM1000x and I've been using it for 5 years)
It will be no more crash, hope it help to you