Forum Discussion

Re: Apex legends the clients game account has been banned: Banned

@OculusHD1090p i think this is something you have to discuss with someone of the TOS Team.

The process to contact the ToS Team can be found here:
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
For example, if you picked Origin, it might ask you if you are
accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

If there are more questions about how bans work, read this.
https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-in-contact/m-p/9754200#M355907

1 Reply

  • @Rotblut I have the same problem but I can not click Banned or Suspended account after I click Manage my account. It kicks me into a page where it asks "What best describes your issues" and Search game topics

Featured Places

Node avatar for Apex Legends General Discussion

Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.Latest Activity: 29 minutes ago
32,116 Posts