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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Blue Screen of Death when opening EA App

@PappaFost 

Download and install all available Windows Updates then reboot and run Windows Update again.

Repeat until no further updates are available.

Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

Retry playing once these steps are done, thanks.

4 Replies

  • Thanks for your reply.

    I included a few screenshots.  Windows updates are up to date including the November updates.

    DISM and SFC completed successfully showing no system file corruption.

    After that I tried launching the EA app from the start menu and three seconds later unfortunately got a Blue Screen.  (See photos).

    Thanks for your help.  I appreciate it.

  • koolmeee's avatar
    koolmeee
    3 years ago

    Any solution for this? I'm having the same issue and I've tried multiple way to fix it but none works.

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    Hey @koolmeee 

    If you're encountering issues please post a new thread in the Technical Issues subforum.

    It's best to avoid older threads as they can include different or outdated information.

    Not sure if this counts as necroposting since it's just 3 months old, though with any technical issue it's typically best to make your own thread.