Re: Getting dropped before game starts

@stayceexd 

I appreciate you giving that a shot. 

Do you have access to a PC on the same network your Xbox is using? If so, could you run a UO Trace and send me the results? That will give us a detailed look at the connection between your device and the servers, so if there's something happening in between we may be able to spot it. 

For more information on how to run the test check out the EA Help website. Please send me the results in a direct message once you've been able to run it. 

Thanks!

/Kent