Re: I think Razer Synapse software got me banned
@Veilfreyja_OnPS4 wrote:@WingmannedbroYes, it is a brand new PC. I specifically picked all the parts and even has my username on the casing. It's from iBuyPower. Took literally almost a month to get to me.
I'm currently playing Fortnite, Battlefield and COD: Modern Warfare and still destroying everyone. And I'm not even banned. Literally playing LoL right now(waiting for my friends to start) and I'm just killing it out here.
Gaming is my life, why would I cheat? In fact, why would I even cheat on my main account? It's the same email I use for all my games I play on PC and PS4. It makes zero sense to even cheat on it. And seeing how Ninja recently got banned on Apex for whatever reason. I'm not shocked this happened to me.
lol yeah I heard about Ninja having been banned incorrectly. If your PC is brandnew that rules out any HWID bann triggers (some other posts cropped up here from folks who bought a 2nd hand GPU)
Seems Apex really has an issue with incorrect banns on accounts, you're far from the only one who has reported this here. Unfortunately this is only a community forum and we can't really do anything other than advise people to be cautious when buying 2nd hand PC parts that seem to go for prices that are too good to be true.
It's likely that one of the EA forum mods will reply here soon, they may help you out with something, they're pretty good folk out here. Hope they can rectify your issue soon tho.
But hey, at least your new PC account didn't have 700 worth of skins on it right? I know for a fact that EAC does have an algorithm in place that has blocked new account creations, perhaps against smurfing or something else and figures of it's activity were released a few months back in the summer. It's likely that the incorrect bann has literally nothing to do with your games or use of controller in the first place.
Hang tight.
