Re: My account was banned when I wasn’t cheating

@Funkymonkychunky The only way to gain information on this is through the email they sent you as well as contacting the TOS team. They are the only ones who can access this information. You will need to file a ticket with the link I will provide and wait for the response. You may appeal a ban at any time as well.

https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/