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2 Replies
Nonetheless, you are right. I am going to wait for customer support.
I’m really not trying to cause a debate about this, so I’m sorry if I’m mis-using the forum or further irritating you all.
Before I close this, will they be able to guide me to an actual solution? This is the first time I’ve ever submitted a ticket. (If you’ve never submitted a ticket I guess no is my answer).
All I’ve seen are horrible bashing threads, which doesn’t give me any hope for a fix. I thought I was being Proactive using this thread, but one of the reasons why I was trying to fix it now was because if I do so happen to be “unbanned” I don’t want whatever is causing it to re-occur in the first place. I.e. another thread on here I read for a BFV ban lift.
I agree with you, it is for attention in the title, but please hear me out:
From what I’ve read on these forums are they lift the ban, but don’t give an explanation as to what caused it and Then if there is something on my computer or it is my set-up I don’t want to just get immediately banned again for a hardware issue.
In all honestly it is simply aggravating since this is a first for me and I took to this discussion board. Let’s put it this way: I’m an idiot to spend $500 on this game and the next morning I wake up with an unknown ban.
It simply does not feel good at all.
I wont try to defend myself anymore because looking through these feeds I can now see where y’all are coming from.
I guess i’d just like to know how effective the resolution center is in helping in terms of responsiveness, because I can’t find anything useful in the forums.
Thanks
- EA_Darko7 years ago
Community Manager
Hey @DKIMBU22 you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact usat the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
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