Forum Discussion

New Novice

7 months ago

Request for Cross Progression Feature

Thank you for always providing a great Apex Legends experience. Currently, cross-progression between different platforms is not available, so players cannot carry over their progress, skins, and ba...

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S-MoMoTaR0-3

New Novice

7 months ago

Hello,

I am interested in that involves integrating with Apex Legends.
I contacted EA Support regarding the cross-progression feature, but was informed that it is not handled by their team.

Could you please advise where I can submit my request or find official updates regarding cross-progression?
Any guidance on the correct process or support channel would be greatly appreciated.

Thank you for your time and assistance.

EA_Mako
Community Manager
7 months ago
Hey S-MoMoTaR0-3,

I've merged your newer post back to the earlier thread you had created on this. Cross Progression is already active for all accounts, and you can see the details of how this works in the help article linked previously (or below).

Apex Legends™ Cross Progression

If you had specific questions relating to Cross Progression not covered there, we're happy to try and clarify those for you here.
- S-MoMoTaR0-3
  New Novice
  7 months ago
  Thank you for your reply.
  I would like to ask for your assistance regarding Apex Legends cross-progression.
  I am currently using the same EA account on both PS5 and Steam.
  I have already checked my EA account connections and confirmed that both my PlayStation Network and Steam accounts are linked to the same EA account.
  However, my progress, skins, and levels are not syncing between PS5 and Steam.
  I have tried clearing the cache, changing servers, and switching logins multiple times, but the situation has not improved.
  Could you please check on the EA account side whether the cross-progression data is syncing correctly?
  If necessary, I would greatly appreciate it if you could manually trigger the synchronization.
  Thank you for your time and support.