Forum Discussion

Jayger_TW's avatar
Jayger_TW
2 years ago
Solved

Save my apex plz

Dear Ea I implore you, can you please take a serious look into my case? Please refrain from using automated responses from the system! I believe the TOS team has not thoroughly reviewed my case agai...
discussion
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hello, @Jayger_TW 

    I'm sorry to say, we can't assist with banned accounts over Answers HQ. If you haven't submitted 3 disputes yet, you're welcome to submit another by following the instructions in the article here. Thank you.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@Jayger_TW 

Unfortunately, we're not going to be able to help with this. If all 3 disputes have been used, the ban will need to stay in place.

Jayger_TW's avatar
Jayger_TW
2 years ago
@EA_Aljo Do I need to screenshot the conversation with customer service and show it to you?