Sorry to hear what happened to you.
Here on AHQ we cannot assist with account actions.
Technically EA does not have to issue any warnings.
If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
All I've received are copy-paste responses stating that my ban is applied correctly and won't be lifted =/ It's actually frustrating and kinda sad that the only way to contact EA is through the ticket system, with anonymous individuals who can't care less about our problems and accounts. And now, we can't call or chat in real-time because those features were removed for some reason (probably financial, maybe the only thing that EA cares about), and I don't understand why EA seems to care less and less about their community each time.
If the ToS team have reviewed multiple disputes and have not lifted the ban then there is nothing more that can be done.
Us Champion's, Hero's and Guardian's here on AHQ are volunteer's and we do not have a list of words that we could provide you as you requested. We do not work for EA and therefore just like you do not know the ins and outs about stuff like that. We are here because we love the games we play and like to discuss them, help others and or get help ourselves.
However common sense should dictate here.
My advice to you and or anyone else would be as follows: If you treat other players with respect and dignity, even if they are being toxic then you should be safe. If you are going to reply via voice (yes voice can be reported and actioned on) or text if you think it might be bad then dont say it. Basically if you do not have anything nice to say then dont say it.
Remember language is a beautiful thing and can cut deeper than a sword, you do not have to use profane language to hurt someone, it can be done much more effectively without such words. So with that you have to keep in mind the context of your words.
If others are Toxic to you it is just best to, ignore them, mute them, and then report them. Do not rise to their bait or stoop to their level as that can get your account into trouble.
@Asmodeus566 wrote:If the ToS team have reviewed multiple disputes and have not lifted the ban then there is nothing more that can be done.
Us Champion's, Hero's and Guardian's here on AHQ are volunteer's and we do not have a list of words that we could provide you as you requested. We do not work for EA and therefore just like you do not know the ins and outs about stuff like that. We are here because we love the games we play and like to discuss them, help others and or get help ourselves.
However common sense should dictate here.
My advice to you and or anyone else would be as follows: If you treat other players with respect and dignity, even if they are being toxic then you should be safe. If you are going to reply via voice (yes voice can be reported and actioned on) or text if you think it might be bad then dont say it. Basically if you do not have anything nice to say then dont say it.
Remember language is a beautiful thing and can cut deeper than a sword, you do not have to use profane language to hurt someone, it can be done much more effectively without such words. So with that you have to keep in mind the context of your words.
If others are Toxic to you it is just best to, ignore them, mute them, and then report them. Do not rise to their bait or stoop to their level as that can get your account into trouble.
So I mean actually...
I'm not talking about insulting players or being angry towards them. Just common phrases.
Also for example I accidentally jumped off the map and said "I'm a fool" but maybe fool is a bannable word.
Have you been able to get it resolved? i just got Perm banned for the name [Edited] and apperantly theyve banned me 2 other times in the past for the name but i play once in a blue moon so i never even knew i had previous bans for the name or that it was even TOS. Seems like im talking to a brick wall when trying to get EA to help or look at the case just get an automated decline everytime on my dispute
CM: Edited to remove names. Please keep our forum rules in mind when engaging on the forums
Community Manager
