Smurf for solos to Masters on new input got banned

@KahlerKarl33 

I have to agree with @BallisticMVP on this.

I do not think that you are being fully honest here, either way what you did is not at all that smart Cybersecurity wise.

You bought a steam account?  From someone else. Do you know how unsafe that is, along with being illegal?

Why do you think the person was selling the account? Probably because it had been sanctioned and they could not use it anymore. 

Now you are out of pocket monetarily the account is Banned and know you cant use it for EA games apparently. 

Hopefully you did not also end up with a hardware Ban, but if so then that is just sad.

I honestly can only just shake my head here and feel sad about how people can be so careless. 

This is all on you, you could have just made a new steam account for FREE and would have been safer Cybersecurity wise.

Some tips below for the future: 

Account Safety

How to keep your account and hardware safe 101:

1. Use strong passwords for you game account.
2. Use strong passwords for the associated E-mail account. Keep track of your e-mail accounts and what they are connected to.
3. Do not share either of these passwords with others. Keep note of your passwords in a safe place.
4. Enable two factor identification for both the game and associated E-mail accounts.
5. Do not let others use your game account (Friends and family alike) because if they do something wrong on your account it is still your fault, nobody wants to have a sanction on their account because somebody else did or said something wrong.
6. Do not use internet café’s to access your account and play, you do not know what software is on the hardware there, you do not know if the hardware at the cafe has a hardware ban and this can affect your account in a negative way.
7. I would suggest only accessing your account with your own trusted hardware, gaming on another person’s hardware brings some of the same risks as above.
8. I would also suggest not letting others use your hardware in order to play with their account, because if they get a hardware ban on your hardware while using it, it can have a negative affect on your account.
9. Buying used hardware comes with risks as well. The hardware could have been banned and this is not an EA problem but a problem between the buyer and the seller. 
10. Play nice with others, in other words do not de-mean, harass or bully others in Chat or over voice coms, both can be reported and that can also have a negative effect on your account.
11. Use non-offensive user/gamer tag/club tags, if you get a warning about such change it, doing otherwise can lead to a negative effect on your account.
12. Play fair, boosting and teaming are cheating.
13. Play fair using cheating software or hardware is not fair and is really only cheating yourself.
14. Do not buy and or sell accounts, do you really know what has been done with the account? What cyber info are you giving up? What risk is there that the account is bunk. What is the risk to your hardware?
15. Re-read the Terms of Service agreement and the Terms of Sale agreement you agreed to play this game and adhere to it. https://www.ea.com/legal/user-agreement and https://www.ea.com/legal/terms-of-sale

About points 7, 8, and 9, I do know that not everyone can afford multiple hardware setups for the entire family and there is trust that has to be there, talking about the does and don’ts on the use of shared hardware should be done so everybody can enjoy what they do on the hardware and everyone can be safe.

If you believe you have been hacked take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/

If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/

Contacting EA help https://help.ea.com/help/faq/using-ea-help