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parryoctopus8's avatar
parryoctopus8
3 years ago

Still Missing Apex Coins After Receiving Email That it was Fixed

I emailed EA Help about missing Apex Coins on my Xbox 1 S, and received an email saying it was fixed. I logged in to Apex Legends on my Xbox again, and nothing happened. I checked Microsoft, and I di...
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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @parryoctopus8,

Ok thanks for the added context.

What EA can do is help with the missing content. You'll need to get in touch with the EA support team directly for that. Please gather proof of purchase and attach it to your help case.

- EA_Lanna

parryoctopus8's avatar
parryoctopus8
3 years ago
@EA_Lanna I actually did that twice. I thought it would be quicker here than to do it again.

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