Still perma banned - and EA says stop asking
So I'm still perma banned - accused of cheating. Which I didn't do. I had validated my account was not hacked. Since all of my stats were still my own. I have continued to keep asking EA to unban...
Forum Discussion
@EA_Aljo To me I'm just trying to find a way to talk with some one on this. TOS are not the answer. The forums are a place to bring it up, but not an answer. So now I need to find a way to directly talk to an actual person.
EA_Aljo
Community Manager
Community ManagerThere isn't anyone you can talk to about this other than ToS so most likely you're not going to get a response or it'll be a response telling you to submit a dispute with ToS.
I hear about people getting their account back several months later. Do you think ToS is gonna calm down and restore our accounts at a later date? They need to admit that they aren't prepared to handle every situation.
- EA_Aljo
I don't have any information for you. Lifting bans is completely up to ToS. The only way to reach them is to submit a dispute.
@EA_AljoAnd yet they will no longer accept a dispute from me. Within <5mins it was rejected. So it seems like that method only works if they find a hacked account. If something else fired the ban off, and it doesn't show a hacked account info, they don't seem to do anything.
Even when you didn't do anything to cheat, you're still labeled a cheater and perma banned. Fundamentally there has to be another way then just going through the ToS's website request.
It is clear that there are other's like me (such as @B0n3SawMcSizzla) who are stating the exact same thing, and the ToS has basically said, we can't handle over turning it.
And yet we've seen higher profile people manage to get it fixed, using another method. So it is clearly workaround-able depending on influence.
