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Dude I am so sorry this happened to you. That's horrible man. Genuinely, 2 months like this? The more I hear about these cases the less hope I have honestly. Its starting to reach a point where even when they do realise that this was a mistake I'm not going to be as interested in playing to begin with since I now know I'm going to wake up someday randomly and be told all my works gone and tough luck cus I cheated when I didn't.
i play in europe, am Club owner and have some decend friends in it up to master class.
(not me i'm only Gold :P)
if you decide to start a new acc hop by join the club.
will have you back on track in no time.
- 4 years ago
Thank you so much for the offer. I think I'll join up if I do go through with it.
Right now EA admitted to seeing Suspicious activity on my account so I'm looking into that to see if I can salvage my game. If by some miracle that's successful, I'll still join so please pass your club name for the time being. But honestly I'm not too hopeful.
Thank you though! I greatly appreciate the kindness you've shown since I came here.
- 4 years ago@Yachi-TsukuGami first off if you get your account back make sure in future you use a 2 step verification on your account.
when somewhere anywhere NOT from your IP adress tries to login (even if they have your email and password) they can not. because a Six digit code will be send to your mobile phone/email adress/or automated phonecall for verification.
you can find it here: https://help.ea.com/en/help/account/ea-login-verification-information/
as for the club i will sent it personal in Dm. 😉 - 4 years ago
I GOT IT BACK! I thought I'd lose this forever but my accounts actually back. Thank you so Much EA. I hope you have luck in catching hackers but PLEASE FOR THE LOVE OF GOD CATCH THE ACTUAL ONES! that said, thank you very much everyone on this forum who helped and I hope you have luck fixing this as stolen accounts are really a problem.
I enabled Two step Verification the moment I could do so and now I'm going to be very very very very very careful about any updates regarding my activity on this account.
I'm regards to joining your club, how can I contact you? Thanks again
- 4 years ago
Glad to hear! It seems as long as they can tie it to a suspicious activity you can get it back. Beyond that seems to be a no.
- 4 years ago
Yeah and the more I hear about it the more depressing the reality becomes. I truly agree with catching hackers but flagging innocent people alongside them is hardly a sustainable model. I just wish there was a better way to properly moderate this stuff and pinpoint hacking effectively beyond just a perma-strike and a "whompwhomp"message
- 4 years ago@Yachi-TsukuGami How did they admit that? any pointers for us?
- 4 years ago@Yachi-TsukuGami quote 'I'm regards to joining your club, how can I contact you? Thanks again"
i've sent you a private message yesterday.
a link to our discord and our club name.
if you cant find it in game or anything we can help you trough discord. - 4 years ago
@nathanhcy If they still allow appeals, make a new ticket asking them to check if your account has perhaps been compromised, present any proof you can if you've noticed anything weird that would give that idea, perhaps new stats in sections you havent played and so on, then wait for sometime. For some reason,or maybe it's because I sent alot of appeals in a panic, they were back to me rather quicker than I'd expected and confirmed that my account had indeed been compromised. From there we went through a process, and after that was finished,I could play again.
- 4 years ago
@B3ntar sorry for the delay. Im abit of a hermit so I kind of lurk. I'll find that personal message though and shoot a request your way. Thanks again
- 4 years ago@Yachi-TsukuGami Yeah i'm doing the same too. I'm engaging them on the account compromised factor but it seems that they're unable to track anything on their side unless the hacker managed to log in and leave obvious tracks like spending money or ranking up erratically. Hopefully mine get reinstated too. thanks!
- 4 years ago@nathanhcy Good luck!
- 4 years ago
@nathanhcyI hope so too mate! All the best with this and I hope they give you your account back! Honestly seeing how common this seems to be annoys me abit. I hope EA find a more definitive and effective way of pinpointing cheating amongst the random people caught in the crossfire
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