Forum Discussion

4 years ago

The account was banned

Hello, friends of the community! I would like to ask, how can I know the specific reason why my account is banned? If because of violation of the user agreement or sales, so which one violation of t...

discussion

E9ine_AC

Hero+

4 years ago

@eryttt Hey there, in your email it should of stated the category of why the ban was made. It will not tell you how or when or what triggered it. It will however give you a category of why it was decided. The reason exact reasons with time stamps of when it was used is not relayed to players is to keep the system a mystery. Which is why they only give you a category of why the ban was made. This helps stop people finding ways to bypass the system.

eryttt

4 years ago

Hello,There are also many games such as world of warships.If they disable the account, they will explain the specific reason,not to ensure the mystery of the verification mechanism and not explain the specific reason. So they rarely have players complaining that their accounts were wrongly banned.

Furthermore,if EA bans an account with a specific reason for the ban,many players will abide by their rules to avoid account ban.They never give specific reasons for banning accounts,so there will be more players unintentionally breaking their rules,which in turn will lead to more account bans.It's a vicious cycle.

EA's ban on my account make me feel inexplicable. My account was banned when I didn't violate anything,I invested a lot of time and money in my account, and EA banned my account without a clear and convincing reason. It made me feel very frustrated,and contacting their tech department didn't help,I felt so powerless!

CM Edit - Edited post to lower the font size ~Rtas